We answer the frequently asked questions employers have about Direct Primary Care.
Frequently Asked Questions About Direct Primary Care
Direct Primary Care (DPC) is the practice of delivering high-quality, physician-led care independent of insurance. Healthgram's employer-sponsored DPC is exclusive to employees of local businesses, providing immediate access to high value, relationship based primary care.
Healthgram's direct primary care practices make it possible for local employers to offer high-quality health care to their employees. There are several benefits that employers and their workforces experience with a DPC clinic.
We highlight a few:
Healthgram's DPC clinics provide comprehensive primary care for adults, including:
Yes, the doctor will deliver certain in-office procedures and acute care (often same-day or next-day), such as:
Since Healghram's DPC practices are a membership model, employees will seldom be asked for their insurance card. Employers pay a per member per month fee to give their employees access to the DPC practice.
However, there may be instances where employees need to use their health insurance for additional lab testing or other specialist services outside of what the clinic offers.
We do recommend that your employees maintain health insurance for comprehensive health care in the event that specialty care, emergency care, hospitalizations, or surgery is needed.
With Healthgram, companies pay a per member per month fee that gives employees access to our DPC clinic with a dedicated doctor.
Employee membership is 100% voluntary, with no out-of-pocket charges any time they visit the clinic. Members receive one-on-one, personalized care with a dedicated doctor at a convenient location.
Contact our Clinic Team to learn more.
Yes! If you're interested in joining one of our DPC clinics, Healthgram will coordinate a meeting so that your team can meet with our physician(s).
No. Since employers pay a per member per month fee to give employees access to the clinic, employees will not be charged a copay any time they visit the clinic.
Yes, our DPC clinics offer virtual appointments so your employees can meet with their dedicated doctor via a computer or mobile device.
All prescription orders will be sent electronically to a pharmacy of the employee's choice.
Pain management will be referred to a pain management specialist.
Yes, lab testing is available at our DPC clinics.
During their annual physical, employees will receive a complete lab workup including:
If other lab tests are recommended by the doctor, the provider will coordinate that for the patient.
Yes, most of our DPC clinics offer COVID-19 testing.
COVID-19 vaccines are not available at the clinics at this time.
The doctor's care team will monitor hospital and emergency room care remotely, by speaking with care providers by phone and checking in with the patient to monitor progress.
We recommend employees contact the clinic to schedule a phone or virtual visit with their doctor to avoid costly and untimely urgent care visits.
The provider will not deliver the following services:
Yes, the provider will mange chronic conditions such as:
If the complexity of the condition requires specialist care, the provider will refer to a qualified specialist for further collaboration.
If an instance arises where a patient needs to be seen by a specialist, the doctor will make a referral to a qualified specialist for them.
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